Archive for the ‘BE the Change’ Category

A Copywriter’s POV: Are You Using WOM Marketing?

Monday, June 23rd, 2008

Q:  Who are the best customers? 

A:  Referrals.

Q:  What’s the best form of marketing? 

A:  Word of Mouth.  (WOM)

So, if everybody knows referrals make the best customers and the way to get referrals is thru WOM marketing — what are you doing to generate more WOM?

Have you considered what you can do for your existing customers that would absolutely compel them to tell all their friends and family to buy from you?  Something that’s so unique and memorable they’d just have to talk about it?

Consider Disneyland and Disney World.  When first time visitors are asked what sticks in their minds most, they say it’s the parks’ cleanliness and the authentic environments.

As Dan Kennedy points out, the marketers know that ‘clean’ is not just about maintenance crews — it’s also about good marketing!

Your customers want to feel really GOOD about doing business with you, right?  So, come up with something quirky or unusual to do for them … surprise them in some way  they won’t expect.

Going the extra mile works for personal relationships and also for business ones. 

If you can’t think of something that feels right for your business, maybe you could hire a very creative marketing mind to help you? 

Maybe that person would also be a copywriter and could not only come up with the great ideas, but also know how to promote them!

 Here’s to creating more WOM!

http://www.kickasscopywriter.com

This Copywriter’s POV: Today’s the Time to Stand Up for Right

Tuesday, April 22nd, 2008

Did you see the deplorable ‘presidential’ debate on ABC last week?  Have you seen the fallout?

Maybe you don’t think ABC’s Charles Gibson and George Stephanopoulos acted more like lame ducks than respected TV news journalists …  but I found it deplorable!

With our nation in dire need of new leadership, due to the mess our current illustrous leaders have gotten us into, and for the billionth debate … shouldn’t they at least attempt to get Clinton and Obama to talk about something more important than a lapel pin?

 As I sat stunned on my couch, I was hoping against hope that Obama would stand up for right … and refuse to wallow in the pettiness of such idiotic questioning.

But he didn’t.

Was it political correctness or the response of a genuine gentleman?

In Denny Hatch’s, Business Common Sense, he captured my sentiments exactly.  To Mr. Gibson’s question about the lapel pin, Barack Obama replied …

SEN. OBAMA: Well, look, I revere the American flag, and I would not be running for president if I did not revere this country. This is—I would not be standing here if it wasn’t for this country.And I’ve said this—again, there’s no other country in which my story is even possible; somebody who was born to a teenage mom, raised by a single mother and grandparents from small towns in Kansas, you know, who was able to get an education, blah, blah, blah …Among Barack Obama’s many attributes is that he is a gentleman.I was not in the mood for a gentlemanly rejoinder. I cringed with embarrassment at the question and Obama’s failure to serve a high hard one back into ABC’s court.

The Exchange I was Hoping for
SEN. OBAMA: Excuse me, Mr. Gibson. Are you going to also ask Senator Clinton why she does not wear an American flag pin on her lapel? Or around her neck? Or in her hair?

MR. GIBSON: Uh …

SEN. OBAMA: Because, Mr. Gibson, people are dying all over the world in wars and acts of violence. The price of food is skyrocketing and millions are starving in Haiti, in Africa and places in between.

MR. GIBSON: Senator Obama …

SEN. OBAMA: Let me finish. Forty-seven million Americans have no health insurance. We are involved in two endless, unwinnable wars that are costing over $20 billion a month—wars that are bankrupting our military, our country, and our children and grandchildren.

In the city of Philadelphia, where we are right now, more than one person every day is murdered. Every month, thousands of illegal immigrants are pouring unchecked into the country, bringing with them drugs and crime.

The Middle East is turning into a vast cauldron of sectarian violence, and the United States is regarded as a pariah all over the world as the invader and occupier of a Muslim nation. The price of oil is $110 a barrel and rising.

These are just some of the huge issues facing the next president of the United States, and you have reduced them to a quarter-inch-square piece of jewelry that you claim is missing from my lapel.

And, the story continues on the next page, getting even better!

Personally, I’m an Independent.  But, so what?  I still don’t have anyone to vote for out of all 3 of the candidates.  And I know I’m not the only one, who feels this way!

With America teetering on the brink of too many disasters to even list … why can’t someone step up to the plate of ‘right’ and tell it like it is!

I fear, with all of my heart, that we could very well be on the verge of a revolt.  When the people do not have sufficient leadership in Washington to run the country for the good of the country (middle class?), but rather sell-out our country to special interests, other countries and wage war under the guise of ‘freeing another country’ (after WMD didn’t work) …

a revolution may soon be the only answer.

How applicable might these immortal words, of Thomas Jefferson in 1787, be today, I wonder?

“What country before ever existed a century and a half without a rebellion? … The tree of Liberty must be refreshed from time to time with the blood of patriots and tyrants.  It is its natural manure.”

There may not be a helluva lot we, as individuals, can do about this runaway train, headed for disaster right now.  But, in our own lives, as mothers, fathers, sons, daughters … at school and in our work with each other and our customers … let’s stand for right every chance we get.

In business, let your word be your bond.  Let your marketing messages be transparent, without hidden traps that set out to trick, rather than honestly communicate your sales/marketing message.

I think when we stand up for the little things, they’ll accrue to the bigger things.

And, if your marketing calls for a “higher octave” copywriter, I know where you can find one!    :)

Standing up,

Carolyn

http://www.kickasscopywriter.com

A Copywriter’s Thought: Do You ‘Think’ Too Much in Your Marketing?

Tuesday, April 15th, 2008

If you haven’t bought Eckart Tolle’s new book, “A New Earth,” you’re missing the most valuable piece of writing to come along for a long time.

Mr. Tolle, and his new book, has turned into an “Oprah World-wide Webinar.  It’s attracting millions of people around the world … live every Monday night.

His other book, “The Power of Now,” was a New York Times Best Seller.

To fully understand where I’m coming from, you’ll need to consume the book, like a ravenous lamb.  It IS life-altering.  It embodies the highest truth available to us all.

That truth is that we already ARE that which we seek.  There really is nowhere to go outside ourselves to find it.  That “it” is the truth of our own identity.

It is found, without seeking.  It’s as near to us as our next breath.  It is beyond thought.  In fact, the very act of thinking is what separates us from a direct experience with this IT.

He expresses thoughts or the mind as many spiritual teachers have done, throughout the ages, as EGO.

For today, to attempt to focus on a take-away-lesson to be applied to our business lives and, more specifically, to our marketing, here’s the question …

Do you think too much about your marketing, instead of ‘allowing’ the way to just bubble up for you?

That bubbling up is the inspiration or direction that comes from a much deeper, more dependable place (awareness/consciousness) than from thought.  (mind)

This may sound quite contrary to many people, but I know many others will ‘get it.’ 

Many others are getting it around the world.  And, to the extent to which we use this amazing principal in our marketing efforts, the efforting will actually disappear.

What do I mean by that?

I mean there is a higher/deeper intelligence available to us, when we get out of our own way … out of our egoic minds. 

Being in a state of ‘no-mind,’ one can tap into (connect) an intelligence that is running the show.  We, also, are that same intelligence; but rarely recognize it.

As you can imagine, when you are able to access infinite intelligence, it’s no longer you (ego’s idea of you), but the information is coming from a very BIG source, through you.

It doesn’t matter whether you call it Source, God, Atma, Alla, Jehovah, The All That Is, Divine Energy, Infinite Intelligence, etc.  It’s all the same.

It is beyond thought. It’s just the “Is-ness.”

I’m suggesting to you today that each of us is able to tap into this intelligence, but without the vehicle of thought.  In fact, you can’t get there from here!  (Using thought.)   :)  

OK, you may be saying, “How do I do that and what does it give me?”

Good questions.

The simple answers are: 

1.  How do I do this?  You do it thru by-passing the mind/thought and by being awake, aware and open to the answers from the depths of your being.

2.  What does it give me?  It gives you answers that your mind could not find.  They’re dependable, because they come from the unfiltered, direct repository of truth. 

Because this repository of truth is the same for everyone, you don’t have to wonder if you can trust it or not.

Assuming, of course, that your business actually does provide a beneficial product or service, then you need only to genuinely and authentically ASK to know what it is, exactly, that your prospective customers want from a product or service like yours.

This is like tapping into an inner gold mine of revelation.  The long-awaited gems are right there for the taking/embracing.  They aren’t even outside of you … they’re right there, inside your very being.

The answers to your marketing questions are ever-present … hiding in  plain sight, when you know where to look.

Ask your inner guidance this question:  What do I really need to know, do or be for my customers to respond to me?

EXPECT the answers.  And they will come. 

Don’t force the answers.  Don’t think and logically predict the answers because the mind is too slow, too dense, too filtered to ‘get it.’

If this doesn’t make sense to you, don’t feel bad.  It’s a little esoteric to some, but becoming more mainstream as a result of those like Eckhart Tolle and his forerunners, like Jesus, Buddah, et al.

Said another way, don’t force-feed your prospects or customers what you ‘think’ they want or need.  Connect with them, genuinely, and sense what they want/need.

May I humbly suggest that if you’re open to knowing more about how to be one of the quiet leaders in this “forward-non-thinking marketing mode” … find a marketing person, who is practicing these concepts in his/her everyday life-work.

Marketing, advertising and the copywriting that gives it a voice has always strived to touch the heart-strings of the people they seek to sell to. 

But from my marketing/copywriting experience, there’s always a hint, if not a heavy handed, mind-manipulation.  This has never sat right with me and still doesn’t to this day, even though I’ve fallen prey to it as well.

In light of higher truths of who we are … that being the same as everyone else … I feel there is a higher ground presenting itself that we, as marketers, can embrace.

Higher Octave Marketing … are you open to operating from a higher, more conscious and all-embracing state of being in your personal, business and marketing lives?

I sense this is the time for business, as well as personal lives, to transform and transcend mind-based (egoic) behavior. 

Will you join that leadership?  (See Co-Conspirators, a mastermind group.)

Will you grow your business, by feeding your customers what they genuinely want & need – rather than trying to convince them they want something just because you have it to sell?  Just do the right thing for the benefit of your customers.

Will you vow to discover their real wants/needs from the inside out, (their perspective)rather than from your mind-focused, external place?

If, indeed, we’re all ONE … then, doing bad things to each other actually hurts the perpetrator of harm as well as the harmed.  We’re all familiar with the old refrain, “what goes around comes around.”  It’s true.

For enlightened business, marketing and copywriting, let us all commit to a Higher Octave, in our dealings with self and other?

Yours in higher octave marketing,

Carolyn
The KickAss Copywriter
http://www.kickasscopywriter.com

A Copywriter’s Question: What Can We Learn NOT to Do in Marketing, by What Washington Does?

Tuesday, April 8th, 2008

In Clayton Makepeace’s blog today, he expertly points to how Washington politicians pretty much write their scripts, as they go along.

Never mind whether it’s legitimate or has any real bearing on the facts, mind you … oh no, it’s not about that at all.

As a very accomplished copywriter, Clayton used Washington’s political mess as a good example of what NOT to do in marketing.

He says …
 “If any of us did the things Washington does, we’d be promptly picked up and packed off to prison. Justifiably so!”

 He goes on to say, “When Barrack, Hillary or John lie their pattooties off to sell the public on voting for them, it’s called ‘campaigning.’”

“If you so much as accidentally and unintentionally “mislead” prospects with your sales copy, the Federal Trade Commission will make sure you spend the next ten to twenty cozying up to Bubba in a six-by-nine prison cell.”

Again, do NOT think like Washington, with your marketing!

As a copywriter and marketing professional, I must be an advocate for my clients’ prospects and customers.

It’s really the only way to be a good copywriter.  I must find the value in any product or service I’m writing about and respect the intelligence of the readers I’m writing to.

If, indeed, there is something inherent in my client’s product that will most certainly save their prospects or customers time, money or make their lives better in some way … I’m doing a great service, by telling them about it and providing all the facts and an easy way to buy it.

The politicians don’t care a whit about what is really going to help American citizens.  All they care about is getting elected, so they can continue the same ole business as usual for the power elite.

And finally, as a copywriter, I strive to tell the truth.  And Washington? What a joke!

So, as we all get to see the politicians ‘making it up as they go along,’ just to get elected … let’s all commit to never, ever be like Washington, with our marketing!

Instead, let’s be real. 

Let’s genuinely connect with people, like people, and talk to them in a genuine heart-to-heart way.  Some will buy and some won’t.  And that’s the way it would be anyway.

Committed to genuine marketing,

Carolyn
The KickAss Copywriter
http://www.kickasscopywriter.com

A Copywriter’s Thought: Aren’t All Successful People Service Providers?

Tuesday, March 18th, 2008

Here’s another motivational message from the Daily Guru, which
I think is applicable to our business, as well as personal lives …

LEADERSHIP IS ACTION NOT POSITION
 
All successful people became successful because they gave
some talent or ability in the service of others.

You can contribute in some way to others, no matter how small
your talent.

You too, can become successful.

No one achieves success, without being of service.

Successful people don’t use others.  Other people use the
uccessful — for above all, success is of service.

Everyone has to be someone to someone to be anyone.

Service is the essence of success.

END

In my own life, I can honestly say that I’m happiest when I’m
giving to others in some way.

Living a life of service is a mindset I feel. I don’t think I
have to constantly give all my money away to the poor, in order
to be of service …

But I do have to come from a place of giving, instead of taking –
in order to fully grok the spirit of service.

If I come from a place of fullness or abundance, then I have much
to give.  It’s giving out of an overflow. 

Conversely, if I come from a place of scarcity, then I create lack
and, therefore, have nothing to give or share.

Service in Business …
According to the quote above, “… no one achieves success, without being of service” …

I’m sure we could all point to people we’ve known, who seem to enjoy tremendous success, without giving back.

Maybe they’re actually selfish and hoarding?  But, for now, I’d like to focus on the brand of success I think the quote for today refers to.

We’re all consumers, and we all sell something to consumers, if we’re in business, right?

I think it’s pretty easy to figure out how we like to be treated, when we are buying something, don’t you? 

So, let’s just treat our customers the way we would like to be treated.  Simple, yes?  (The Golden Rule, actually.)

I Will Treat My Customers The Way I Want to be Treated:
1. Tell the truth
2. Speak kindly
3. Provide a genuinely good product or service
4. Offer a guarantee or refund policy
5. Always take care of their questions/problems
6. Rewards/special offers for repeat business

In all our marketing, whether email campaigns, SEO web copy, sales letters, landing pages, direct response snail mail, articles or press releases …

Let’s all commit to great service!

I think it’s rewarding, both financially and emotionally.

Be sure to choose a talented copywriter to effectively communicate to your valued customers and prospects.

http://www.kickasscopywriter.com

A Day for Love … A Copywriter’s Perspective on Applying Love’s Principles in Business

Thursday, February 14th, 2008

Do you believe in Luv?

Most of us, at some point or another, believe in parental love.  If you’ve been a parent, you know what I mean, right?

A very large portion of us, at one time or another, have believed in romantic love.  Otherwise, there wouldn’t be parental love.    

Especially today … people all over America are celebrating with flowers, jewelry, cards and candy.  Some will be taking their sweeties out for dinner tonight, too.  Yum.

Today, then, like folks everywhere, I’d like to celebrate and honor LOVE!

Isn’t it a wonderful thing?  When we have it, all is right with our world.  And, if we don’t have love, but have everything else good in the world … all that isn’t enough, is it?

They say that little babies will die, without human touch.  Assuming that’s true, we must accept that we’re hard-wired to require love and affection from another human being.

What does all this have to do with copywriting and marketing your business, you ask?

I believe that everyone in business, as in life, has the opportunity to evolve into ‘higher love.’

You and I have a phenomenal opportunity to SEE our clients and customers as our brothers and sisters in the ONE human family – and to love in the form of acceptance and understanding.

I believe all of us, business owners, CEOs, marketing managers, copywriters, web designers, SEO companies … all of us have an obligation in our business lives … to always, always do the right thing toward those we work with and serve.

I talk about this in my Co-Conspirators Mastermind work. I do mastermind sessions, with some of my clients, within the framework of  ‘being that’ which we want to attract.

Perhaps you’re familiar with the quote from Ghandi …

 “Be the change you want to see in the world.”

So, in order to operate from a higher, more enlightened or awakened place … we all need to communicate and treat each other, and the customers we serve, with dignity and utmost respect.

I read my daily message from TheDailyGuru.com and today’s was, of course, on love.  Here’s what it said:

LIFE IN ABUNDANCE COMES ONLY THROUGH GREAT LOVE
 
There is no force more potent than love.  Take away love and your world is a tomb. Your life echoes emptiness without love.

With it, your life will vibrate with warmth and meaning.
Even during hardship, love will shine through.

As you look back upon the events in your life you will find the moments that stand out, the moments when you have really lived, are the moments when you have done things in a spirit of love.

If you have it, you don’t need to have anything else, and if you don’t have it, it doesn’t matter what else you have.

Therefore, search for love.

Once you have learned to love, you will have learned to live.

Love is the most important ingredient to your success.

The end …
http://www.kickasscopywriter.com
 

My Copywriting Dream on MLK Day

Monday, January 21st, 2008

I have a dream on this memorial day, honoring Dr. Martin Luther King, Jr. 

I SEE the world as ONE also.   I believe the world will show up, according to the way we view it! 

If I believe in hate, or if I live with hate in my heart … that’s exactly what I will SEE manifested in my world. 

Ghandi said it best:  “Be the change you want to see.” 

Dr. King actually visited Ghandi and, I think, he was trying to incorporate his world view, starting with baby steps in the South. 

As we know, Dr. King made his mark on human history, during the civil rights movement in the 1950s and 60s, by protesting segregation. 

Although it required his life to effect the change he sought, his heroic efforts led to the desegregation of the country and, ultimately, carved out the path toward racial equality for all. 

Here are just a few famous quotes, from this giant of a man: 

“Injustice anywhere is a threat to justice everywhere.”

- “Letter from Birmingham Jail,” April 16, 1963 

“I have a dream that one day this nation will rise up and live out the true meaning of its creed: ‘We hold these truths to be self-evident, that all men are created equal.’ ”

- “I Have a Dream” speech, Aug. 28, 1963 

“I believe that unarmed truth and unconditional love will have the final word in reality. This is why right, temporarily defeated, is stronger than evil triumphant.”

- Nobel Prize acceptance speech, Dec. 10, 1964

Sources: The King Center; documents from the King Research and Education Institute at Stanford University; www.mlkday.gov.honor him (http://www.theolympian.com/living/story/334093.html

Question?

What will you do in your business and personal lives to foster equality for all men and women? 

For me?

As it relates to my business of copywriting and strategic marketing, I pledge to remain vigilant in my dealings with clients. 

I will see my clients and the potential customers I’m writing to attract as part of my family … the human family. 

I believe we’re all part of this ONE family.  And, to the extent that I dishonor one member, I dishonor myself at the same time. 

For me, then, my copywriting dream (and my personal dream) can be summed up this way … 

Do the RIGHT Thing!

May we emulate Dr. King and others who have stood for right, for peace and for acceptance of each other. 

Your thoughts and comments are cherished.

http://www.kickasscopywriter.com